Privacy Policy
Last updated: February 16, 2026
Your privacy is important to us. This policy explains how DebtDefender collects, uses, and protects your personal information in accordance with Canadian privacy laws (PIPEDA).
1. Information We Collect
We collect personal information that you voluntarily provide, including:
- Name, email address, phone number
- Financial information necessary for debt assessment
- Documents you upload to your client portal
- Usage data and cookies for website analytics
2. How We Use Your Information
Your information is used for:
- Running this free information website and its tools
- Responding to messages you send us
- Improving the content and website experience
- Sending newsletters (with your consent, unsubscribe anytime)
3. Cookies and Advertising
We use cookies and similar technologies to:
- Remember your preferences and login sessions
- Analyze website traffic and usage patterns
This site is free to use and is supported by advertising. When advertising is switched on, ads are served by Google AdSense, and third-party vendors including Google may use cookies to serve ads based on your prior visits. You can opt out of personalized advertising by visiting Google Ads Settings.
4. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who help us host and run the website
- Legal authorities when required by law
- Advertising partners (anonymized/aggregated data only)
5. Data Security
We implement appropriate technical and organizational measures including encryption, access controls, and regular security audits to protect your personal information against unauthorized access, alteration, or destruction.
6. Your Rights
Under PIPEDA, you have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Withdraw consent for certain uses of your data
- Request deletion of your personal information
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Case-related data is retained for a minimum of 7 years after case closure.
8. Contact Us
For privacy-related inquiries, contact us at: info@debtdefender.ca
DebtDefender, Toronto, Ontario, Canada